Proficio Financial Services, LLC is locally owned and operated by an established partner in the collections and healthcare revenue community.
Born out of a strong desire to offer premium customer service, our focus is to create a “win-win” situation encouraging and preserving long standing business relationships in the process.
Experience
We will get your money back. Between ourselves and our staff, we have a combined 100 years of experience in collections and financial services. We are your strongest resource in all aspects of the business, offering hands on experience at every level.
Security
At Proficio Financial Services, LLC we utilize state of the art software and strive to see every nuance of the task at hand, ensuring an optimum outcome. All communication is carried out by our trained professional staff, which takes great pride in catering to the unique needs and concerns of our diverse client base.
Our Healthcare Clients include:
Hospitals, Clinics, Physicians, Dentists and Plastic Surgeons
Our Business and Professional Clients include:
Utilities Providers, Communication Firms, Marinas, Law Offices, Automotive Sales & Repairs, as well as Commercial and Private Real Estate Owners
Our goal is to be Proficient at what we do, with the highest standards of Integrity and Customer Service, and we look forward to being of service to you!
Mark D. Flaten
With over 32 years in credit and collections, my experience has included front line collector, supervisor, branch manager, owner/operator, patient account manager, sales & marketing executive, and more.
Executive and administrative responsibilities include Business Development and Client Management Services with a particular focus in Healthcare Receivables for Medical Centers and large, multi-specialty Physician Groups and Practices, as well as various commercial entities.
Testimonials
Tricia Jacobs
Mark did a fantastic job for me. I had a personal account that I sent to Mark for collections and was pleasantly pleased to receive funds approx. 30 days later!!! Way to go!
Douglas Becker
I’ve worked with Mark for a long time. He has been very helpful to our firm.
Attorney at Wechsler Becker LLP
Kate Gill
In the time Mark has worked with Cascade Oil Company, he has always gone above and beyond to provide us with the best quality recovery services. We can always count on him to deliver even when we have sent him difficult accounts. We could not be happier with the service that he has provided.
Accounts Receivable at Cascade Oil Company
I have used Mark’s services on many occasions and have always been very satisfied with his work. His business requires dealing with some pretty ‘hard’ people and Mark does it with great integrity and aplomb.
Solo Lawyer
Mark and his knowledge have been invaluable to me. I can not count how many times myself or a colleague have turned to him for help with a client/patient in a special situation. I routinely recommend Mark to my peers at other companies.
Medical Biller and Consultant at Practice Management Assistance, LLC
Abby Esteban
Mark Flaten is one of the best people I’ve worked with. He is very professional and attentive to details, no matter how small. He has a great work ethic which I find very rare these days. I’d recommend him to any business. He is patient and explains what needs to be done in a constructive manner.
Paralegal at Law Office of Frances Turean, P.S.
John Compatore
I have had numerous opportunities to retain Mark Flaten to find assets and collect on judgment sums. Mark has always been resourceful and quick to respond. I would not trust my collection matters to anyone but Mark Flaten.
Retired as Principal at Law Practice – John Compatore, P.S.
Skip Anderson
I have known Mark personally for a number of years, yet only recently required his services to help clear up a thorny business matter. The manner in which Mark handled the entire issue was nothing short of fantastic. He did exactly what he said he would do, exactly when he said he would do it, and under the exact terms upon which we agreed. Well done!
Flagship Maritime Training Center
Shane Pike
I’ve tried lots of collectors, and none come anywhere close to Mark. He’s incredibly easy to work with, and he gets results. I can’t recommend him highly enough.
President/CEO, EngineerJobs.com
Owner
Thank you again for your prompt and professional service. You are definitely a cut above “the other guys”!
Owner, Treatment Facility
This statement was from somebody we were collecting from and I had to share…
Hey Steve. Thanks for getting this knocked out. You hear all kinds of horror stories about working with collections agencies and I am sure it can be a thankless and challenging job. I want to tell you that this was not the case with you or your company! You were very professional, kind, and took the time to understand our issue (side of the story) during our discussions and worked to resolve the issue. I appreciate you helping us resolve the issue with the vendor!
Big Kudos and Thanks to you!
David.